Some cyber cafe operators in Lagos on
Friday decried the poor internet reception across the country, saying it
was hampering their businesses.
Some operators who spoke with the the News Agency of Nigeria (NAN) called on the Nigeria Communications Commission (NCC) to intervene and make the sector business-friendly.
An operator, Treasure Uchegbu lamented that the incessant internet poor internet access being experienced is adversely affecting her income.
”As operators who depend on daily earnings, we are worse affected by the bad network services. Most times, customers wait for hours for internet access to transact their businesses and such situations impede our operations,” Uchegbu said.
According to her, network service is usually better at night but the security situation in the country does not allow them operate at night.
Benedict Osas, another operator, said that she found it difficult to make ends meet, saying that Intenet Service Providers (ISPs) did not give them any rebate for loss of money from unused time.
”We pay in advance for ISP services and sell through pay-as-you-use to customers who often ask for refunds from us in times of poor service.
”The situation is pathetic and calls for urgent attention from the regulatory authorities, to help the SMEs to grow,” Osas said.
He urged NCC to improve on the country’s bandwidth.
Peace Okwu, chief executive officer of Merit Café, said it was rosy those days when people paid for overnight browsing.
Okwu, whose shop is renowned for processing of US visa lottery, described the current internet network services as pathetic and called on the ISPs to be considerate in their tariffs.
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Some operators who spoke with the the News Agency of Nigeria (NAN) called on the Nigeria Communications Commission (NCC) to intervene and make the sector business-friendly.
An operator, Treasure Uchegbu lamented that the incessant internet poor internet access being experienced is adversely affecting her income.
”As operators who depend on daily earnings, we are worse affected by the bad network services. Most times, customers wait for hours for internet access to transact their businesses and such situations impede our operations,” Uchegbu said.
According to her, network service is usually better at night but the security situation in the country does not allow them operate at night.
Benedict Osas, another operator, said that she found it difficult to make ends meet, saying that Intenet Service Providers (ISPs) did not give them any rebate for loss of money from unused time.
”We pay in advance for ISP services and sell through pay-as-you-use to customers who often ask for refunds from us in times of poor service.
”The situation is pathetic and calls for urgent attention from the regulatory authorities, to help the SMEs to grow,” Osas said.
He urged NCC to improve on the country’s bandwidth.
Peace Okwu, chief executive officer of Merit Café, said it was rosy those days when people paid for overnight browsing.
Okwu, whose shop is renowned for processing of US visa lottery, described the current internet network services as pathetic and called on the ISPs to be considerate in their tariffs.
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